Welcome to the DealOk FAQ page!
Placing an order on DealOk is simple. Just browse through our products, select the items you want, and add them to your cart. Once you're ready to checkout, follow the prompts to enter your shipping and payment details. After confirming your order, you will receive an email notification with your order details.
We offer Cash on Delivery Service. During the checkout process, you will be able to select your preferred payment option.
Shipping times depend on your location . We strive to process and dispatch orders as quickly as possible. Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
We want you to be completely satisfied with your purchase. If you're not happy with your item, you may return it within a specified period (refer to our Return Policy) for a refund or exchange. Please note that certain products, such as personalized items or perishable goods, may not be eligible for return.
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your delivery. Alternatively, you can log in to your account on our website to view your order status and tracking information.
We apologize if you receive a damaged or defective item. Please contact our customer support team immediately with your order details and a description or photo of the issue. We will assist you in resolving the problem and provide a suitable solution.
We aim to process orders quickly to ensure timely delivery. If you need to cancel or modify your order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but please note that once an order has been shipped, it cannot be canceled or modified.
Our customer support team is available to assist you. You can reach us by email or through the contact form on our website. We strive to respond to all inquiries promptly, usually within 24 hours.
We hope this FAQ section has provided you with the information you were seeking. If you have any further questions, concerns, or feedback, please don’t hesitate to contact us. We value your satisfaction and are committed to providing you with a positive shopping experience at DealOk.
